At [Business Name] (“we,” “us,” “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website [Website URL] (“Website”).

This Privacy Policy explains how we collect, use, store, and protect your information when you browse our Website, contact us, or purchase our gold bangles and related products.

1. Information We Collect

We may collect the following information when you use our Website:

Personal Information

Depending on how you interact with us, we may collect:

• Full name
• Mobile/telephone number
• Email address
• Billing and shipping address
• Delivery details
• Order and purchase information
• Information you provide when contacting customer support
• Any other information you voluntarily provide to us

Payment Information

When you make a purchase, payment information may be processed by our third-party payment service providers. We generally do not store your complete debit card, credit card, UPI, or banking credentials on our servers.

You should review the privacy policies of the relevant payment provider for information about how it handles your payment information.

Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Website usage information

This information helps us maintain, secure, and improve our Website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders
• Deliver gold bangles and other products
• Communicate with you about your orders
• Respond to your questions and requests
• Provide customer support
• Process payments through authorised payment providers
• Improve our Website, products, and services
• Prevent fraud, misuse, and unauthorised activity
• Maintain Website security
• Comply with applicable legal and regulatory requirements
• Send promotional communications where permitted and where you have provided the necessary consent

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our Website
• Improve Website performance
• Provide relevant marketing or promotional content, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

4. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

• Payment gateway providers
• Delivery and logistics partners
• Website hosting and technology providers
• Analytics and marketing service providers
• Customer support providers
• Professional advisers and service providers

We may also disclose information when required by applicable Indian law, legal process, court order, government authority, or to protect our rights, customers, Website, or property.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also contact us regarding questions or concerns about how we process your personal information.

To make a privacy-related request, please contact us using the details provided below.

8. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can take reasonable steps to address the matter.

9. Third-Party Websites

Our Website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, or applicable laws.

Any updated version will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.